Sure can! Just get in touch with us, below and we will let you know whether it is expired or not.

<p id="isPasted">Sure can! Just get in touch with us, below and we will let you know whether it is expired or not. &#xA0;</p><table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: #efefef; padding: 10px;"><div style="text-align: center;"><a href="https://www.lovisajewellery.eu/pages/faq?country=DE&amp;_gl=1*10xgyur*_gcl_aw*R0NMLjE3NDk1MjAxMzIuQ2owS0NRandqSnJDQmhDWEFSSXNBSTV4NjZVcmQ0Y1IyS0RHZVpmZ0E5cFh0S19YSzNWRk9OUldQUjJrWGV0YTV3a2FwV1pNOGpnQVNDc2FBdGZDRUFMd193Y0I.*_gcl_au*MTM0OTc2NDk3OC4xNzUwMjAxODkw*FPAU*MTM0OTc2NDk3OC4xNzUwMjAxODkw*_ga*MTQ2Mzg4MDIuMTc0MjQyMjA0OQ..*_ga_K1WK81GFPQ*czE3NTU2NjI0NTkkbzk0JGcxJHQxNzU1NjY0ODg1JGo1NyRsMCRoMA..*_fplc*alBRMmFycW5sSDJmNzNvMGdJMGpjOWNNYTVaM1BWTHFjcmgyVnZ6U3BOMHRaWm4xMU5rOEJTWFBqUnBZZEd2Vk4wMXlXSVZJYkNDQWZDbFRuUjNnT3VRMlVOVEpBayUyQmFTRHM4SWNCbHZTUUF2Q0h5ZjZ2UVhOWWkwJTJCcGl5USUzRCUzRA..*_ga_B8JEGWLPG0*czE3NTU2NjI0NTgkbzUkZzEkdDE3NTU2NjQ4ODIkajYwJGwwJGgxNTc1NTMwNzYx&amp;hcUrl=%252Fen-GB%252Fcontact">CONTACT US</a></div></td></tr></tbody></table>

Can check if my gift card is expired?

We're sorry to hear you are yet to receive your e-gift card. Please check your junk and spam inboxes first. If you are still having trouble finding it, get in touch with us, with your order number and we will best assist you.

<p id="isPasted">We&apos;re sorry to hear you are yet to receive your e-gift card. Please check your junk and spam inboxes first.&#xA0;</p><p>If you are still having trouble finding it, get in touch with us, with your order number and we will best assist you.&#xA0;</p><table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: #efefef; padding: 10px;"><div style="text-align: center;"><a href="https://www.lovisajewellery.eu/pages/faq?country=DE&amp;_gl=1*10xgyur*_gcl_aw*R0NMLjE3NDk1MjAxMzIuQ2owS0NRandqSnJDQmhDWEFSSXNBSTV4NjZVcmQ0Y1IyS0RHZVpmZ0E5cFh0S19YSzNWRk9OUldQUjJrWGV0YTV3a2FwV1pNOGpnQVNDc2FBdGZDRUFMd193Y0I.*_gcl_au*MTM0OTc2NDk3OC4xNzUwMjAxODkw*FPAU*MTM0OTc2NDk3OC4xNzUwMjAxODkw*_ga*MTQ2Mzg4MDIuMTc0MjQyMjA0OQ..*_ga_K1WK81GFPQ*czE3NTU2NjI0NTkkbzk0JGcxJHQxNzU1NjY0ODg1JGo1NyRsMCRoMA..*_fplc*alBRMmFycW5sSDJmNzNvMGdJMGpjOWNNYTVaM1BWTHFjcmgyVnZ6U3BOMHRaWm4xMU5rOEJTWFBqUnBZZEd2Vk4wMXlXSVZJYkNDQWZDbFRuUjNnT3VRMlVOVEpBayUyQmFTRHM4SWNCbHZTUUF2Q0h5ZjZ2UVhOWWkwJTJCcGl5USUzRCUzRA..*_ga_B8JEGWLPG0*czE3NTU2NjI0NTgkbzUkZzEkdDE3NTU2NjQ4ODIkajYwJGwwJGgxNTc1NTMwNzYx&amp;hcUrl=%252Fen-GB%252Fcontact">CONTACT US</a></div></td></tr></tbody></table>

I haven't received my E-Gift Card yet, what should I do?

Oh no, this must be frustrating! Ensure you are entering all digits correctly, including spaces and followed by the 4-digit pin.If you have attempted entering your gift card on the payment page, go back a step and enter your gift card numbers on the

<p id="isPasted"><span style="font-size: 16px;">Oh no, this must be frustrating! Ensure you are entering all digits correctly, including spaces and followed by the 4-digit pin.<br><br>If you have attempted entering your gift card on the payment page, go back a step and enter your gift card numbers on the shipping option page. This may sort the problem!</span></p><p><span style="font-size: 16px;">If it still not working, please contact us so we can look into the issue for you.&#xA0;</span></p><section><table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: #efefef; padding: 10px;"><div style="text-align: center;"><a href="https://www.lovisajewellery.eu/pages/faq?country=DE&amp;_gl=1*10xgyur*_gcl_aw*R0NMLjE3NDk1MjAxMzIuQ2owS0NRandqSnJDQmhDWEFSSXNBSTV4NjZVcmQ0Y1IyS0RHZVpmZ0E5cFh0S19YSzNWRk9OUldQUjJrWGV0YTV3a2FwV1pNOGpnQVNDc2FBdGZDRUFMd193Y0I.*_gcl_au*MTM0OTc2NDk3OC4xNzUwMjAxODkw*FPAU*MTM0OTc2NDk3OC4xNzUwMjAxODkw*_ga*MTQ2Mzg4MDIuMTc0MjQyMjA0OQ..*_ga_K1WK81GFPQ*czE3NTU2NjI0NTkkbzk0JGcxJHQxNzU1NjY0ODg1JGo1NyRsMCRoMA..*_fplc*alBRMmFycW5sSDJmNzNvMGdJMGpjOWNNYTVaM1BWTHFjcmgyVnZ6U3BOMHRaWm4xMU5rOEJTWFBqUnBZZEd2Vk4wMXlXSVZJYkNDQWZDbFRuUjNnT3VRMlVOVEpBayUyQmFTRHM4SWNCbHZTUUF2Q0h5ZjZ2UVhOWWkwJTJCcGl5USUzRCUzRA..*_ga_B8JEGWLPG0*czE3NTU2NjI0NTgkbzUkZzEkdDE3NTU2NjQ4ODIkajYwJGwwJGgxNTc1NTMwNzYx&amp;hcUrl=%252Fen-GB%252Fcontact">CONTACT US</a></div></td></tr></tbody></table></section>

My gift card is not working online?

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Lovisa Europe

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My newly pierced ears are painful and red, what should I do?

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What is the minimum age to be pierced at Lovisa?

How old do I have to be to be pierced at Lovisa?

Can I get my ears pierced if I am pregnant?

What qualifications are required for ear piercers?

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What type of jewellery can I choose?

Is the jewellery used hypoallergenic?

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Is the piercing station clean, safe and hazard free?

Why do you use the word "device", isn't it a piercing gun?

What type of gloves are used by the piercer?

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How to care for your Lovisa Jewellery

Determining the best ring size

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Sterling Silver - Sterling Silver Gold & Rose Gold Plated

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Learn about Lovisa's Metals

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Learn about Lovisa's Materials

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