My item is faulty, what should I do?Updated a day ago

We’re sorry to hear your item arrived damaged or your item has now become faulty. Sometimes items can break during shipment, and we want to make this right for you.

Contact our Customer Care Team with a photo of the item, and the name or product code so we can assist you further. While we can’t always guarantee an exact replacement due to stock availability, we’ll do our very best to resolve the situation quickly!