Home Delivery
Europe | Shipping & Delivery Times
HOLIDAY SEASON DELIVERY CUT OFF TIMES. *Order by the above delivery cut off times to ensure you receive your order before the holiday season. DELIVERY. *Please note, orders are dispatched from our warehouse and will be shipped to your selected store
How do I track my order?
Once your order has been placed and fulfiled, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number int
What if my package gets lost or arrives damaged?
At Lovisa, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and we'll do the best we can to
Why was my delivery returned to sender?
If your parcel has been returned to our warehouse it may mean there was an issue with delivering your parcel due to an insufficient shipping address or nobody home to accept the parcel. Our Customer Care Team will be in touch with you once the parcel
I need to update my delivery address.
If your order has not been dispatched, you may be able to change your delivery address. Please contact us via email as soon as possible with your order number and the new address.